Who can get services?

Infants, children, teens and young adults from birth through age 20 can get Case Management if they:

• Are eligible for Medicaid,
• Have or are at-risk for having a health problem that keeps them from doing things that other kids their age do,
• Need help getting services to keep health problems from getting worse, and
• Want Case Management

Women who are pregnant can get Case Management if they:

• Are eligible for Medicaid,
• Have a high-risk pregnancy,
• Need services to prevent more problems with pregnancy, and
• Want Case Management

What is Case Management?

Case Management is a Medicaid service.  Case managers assist children, women who are pregnant, and their families in getting help with:

• Access to needed medical services
• Family problems,
• Education/School issues
• Financial concerns,
• Finding help near where they live, and
• Equipment and supplies

What do case managers do?

Case managers help by:

• Finding out what families need,
• Making plans to meet those needs,
• Helping families find the services they need near where they live,
• Referring children, women who are pregnant, and their families to community resources and other services,
• Teaching individuals and families how to find and get services they need, and
• Following-up with families to make sure their needs have been met.

How can you make a referral?

Call the Texas Health Steps Outreach and Information Hotline: 877-847-8377

For more information contact Jo Ann Nelson, L.B.S.W. - 979/540-2994 or 800/314-2266

Office Hours: Monday - Thursday, 8:00am-5:00pm - Friday 8:00am-3:00pm
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